packet-drivers-it-support-services

Contact Us: (888) 287-1176

What are VoIP systems and what can they do for my business?

  • March 21, 2016

Voice over Internet Protocol (VoIP) can provide your businesses with the mobility and synergy necessary to enhance your organization’s communication. VoIP services can be easily integrated into your IT environment in a few different ways.

What are VoIP (Voice over Internet Protocol) systems?

VoIP (Voice over Internet Protocol) is a communication method gradually replacing traditional phone and legacy PBX (Private Branch Exchange) systems. VoIP converts the analog audio signals you hear when using a standard telephone into digital data packets to be transferred via an online source.

Your Internet connection utilizes the same wires as a traditional telephone, so when your business incorporates VoIP services into its operations, you usually eliminate the need to purchase both a phone system and Internet. Essentially, using VoIP systems will provide your business with access to a variety of features and services that allow for smarter and faster communication, while simultaneously saving money on equipment and network management.

Equipment Needed

The form of VoIP service your business decides to implement will determine the equipment you need. A broadband internet connection is required for every version, but your company will need a computer, specialized VoIP phones, or an adapter to host the service depending on which tool you decide to utilize.

Types of VoIP systems 

Computer

The only equipment required when hosting VoIP on a computer is the VoIP software, an Internet connection, at least 100 kbps of bandwidth, a microphone/speaker, a sound card, and the computer itself. You do not need a phone for this method of VoIP hosting, but you will only be able to communicate via computer applications such as Skype for business without one.

ATA/SPA

An ATA (Analog Telephone Adaptor) enables your business to connect a standard telephone to your computer or directly to the Internet in order to convert analog signal into digital data via the ATA. The device allows your company to use VoIP services without having to replace your traditional phones with specialized VoIP telephones. Set up is simple. Plug the phone cable that would normally go into the wall socket into the ATA and you’ll be capable of making VoIP calls.

IP Phones

IP (Internet Protocol) phones are devices designed specifically for VoIP services and connect directly to your Internet router. They look similar to an analog telephone but include the software and hardware necessary to host VoIP services without requiring an ATA or computer.

 

Advantages of VoIP systems 

Cost

VoIP greatly reduces costs associated with the services and maintenance of a legacy phone system. Some versions of VoIP will save you more than others, and there are systems that will restrict calls to other VoIP users.

However, PC to PC communication is usually free and VoIP systems merge your company’s voice and data into a singular network to eliminate the need for multiple, isolated PBX tie lines. This enables your business to focus on one physical network and makes system management easier and more efficient.

VoIP eliminates the expenditures involved with maintaining separate internet and phone vendors and greatly reduces the cost of long-distance and international calling. Seek a VoIP provider who charges a flat, monthly fee which includes unlimited calling for your business and employees.

Portability

The mobility included with VoIP systems can change the way you do business. VoIP systems integrate an address into each device and generally allow your company to make calls from anywhere in the world via a broadband connection.

Therefore, if you have employees who travel frequently or need to work from home, they can make and receive calls via their preferred device (cell phone, computer, configured home phone) as if they were in the office thus using the same number across all fronts.

Applications and Features

VoIP services give your business more options than traditional analog systems. With VoIP systems, your business has access to a variety of features via the user control interface supplied by the provider.

Your company and employees can customize their area codes, call forwarding numbers, music-on-hold, speed dials, on/offline presence information, and more. In addition, VoIP can be integrated with other applications such as email, instant messenger, and web browsers.

Aldridge offers managed VoIP services with unlimited calling plans and the mobility your business needs for smarter communication. Contact a firm representative today and change the way your business communicates.

 

Related Posts