s new and better technologies enter the marketplace, another batch of products near the end of their lifecycles. You shouldn’t be surprised if any of your business’s technology has reached end-of-support—your company’s CIO or IT outsourcing provider should have already consulted with you and developed a plan for upgrades and replacements. Continued use of end-of-life technology can expose your business to several risks—such as extended downtime, cybersecurity holes and a lack of product support—which may cause trouble for your company.
What does end-of-life mean?
End-of-life, or end-of-support, products are hardware and software that have reached the end of their useful life and are no longer marketed, sold or supported by their manufacturer. The availability of new technology is the primary reason products reach the end of their lifecycles, however other factors like market changes also determine the length of a product’s lifecycle.
As hardware and software age, manufacturers stop providing security patches and no longer roll out new features for those products. To mitigate security concerns, businesses should upgrade their end-of-life products as soon as possible.
Key products reaching end-of-life in 2018
Microsoft’s end-of-life products will not receive new updates, security patches, assisted support or online technical content updates.
Windows Small Business Server 2008
Windows Small Business Server 2008 was Microsoft’s server for small businesses with no more than 75 users or devices.
The individual component products determine Windows Small Business Server’s end-of-support date. It is recommended to review the lifecycle of the individual components to determine your product’s length of support.
Windows Essential Business Server 2008
Windows Essential Business Server 2008 was Microsoft’s server offering for medium-sized businesses with no more than 300 users or devices. It was discontinued in June 2010.
The individual component products determine Windows Essential Business Server’s end-of-support date. It is recommended to review the lifecycle of the individual components to determine your product’s length of support.
Microsoft SQL Server 2016
Microsoft SQL Server 2016 is a service pack update for SQL Server, a database management system.
End-of-support date: 1/9/2018
What to do: Upgrade to Microsoft SQL Server 2017 to ensure you’ll receive regular updates and security patches.
Lync Meeting Room
Lync Meeting Room is a program that allows users to hold conference calls and virtual meetings through an online audio/video interface.
End-of-support date: 10/9/2018
What to do: Lync Meeting Room’s features are now standard in Skype for Business. If you haven’t already, now would be a good time to migrate to Office 365 or upgrade to a supported version of Skype.
Microsoft Office Accounting 2008
Microsoft Office Accounting 2008 is an accounting software application targeted toward small businesses. The application was released in three versions—Standard, Express and Professional—and was discontinued in 2009.
End-of-support date: 4/9/2018
What to do: This program was part of the Office 2007 suite which has reached the end of extended support. Businesses still using Microsoft Office Accounting are urged to upgrade to other supported versions of Office and use another application for their accounting needs.
Windows 10 Mobile
Windows 10 Mobile is Microsoft’s mobile operating system.
End-of-support date: 1/9/2018
What to do: If your business is using devices running Windows 10 Mobile, there’s no need to worry—Microsoft has only stopped active development of the Windows Mobile platform. Your devices will still receive security patches and maintenance updates.
Key products transitioning to extended support in 2018
Microsoft products moving from mainstream support to extended support will receive at least five additional years of security patches, as well as paid non-security updates. If your business’s solutions are transitioning to extended support, keep in mind that their life is limited and consider upgrading to supported versions or begin searching for replacements.
Azure Mobile Engagement
Azure Mobile Engagement is a user-engagement platform that provides mobile app management while giving insight into app usage.
Mainstream support end date: 3/31/2018
Parature is a cloud-based customer service solution that allows businesses to provide self-service capabilities to customers. Microsoft has included many of Parature’s features in Dynamics 365.
Mainstream support end date: 5/15/2018
Visio Services, also called Visio Web Access, allows users to insert Visio diagrams into SharePoint pages. It is recommended for users to migrate to Visio Online.
Mainstream support end date: 9/30/2018
Search Microsoft’s product lifecycle database for more information about these and other products coming end-of-life in 2018.
At Aldridge, our team of IT professionals can provide your business with the resources it needs to reach its potential. We specialize in service and support, and can deliver a strategy that effectively manages your IT. Our approach relieves clients of the hassle of technology management so that they can focus on running their business. Contact an Aldridge representative today to learn more about end-of-life product management and Office 365 migration.