What is IT Outsourcing?

IT outsourcing is the practice of contracting out the management and maintenance of your company’s technology systems and services to another business. Those businesses then serve as the IT department for your company.
Get a full list of the pros and cons of IT outsourcing

What is a Managed Service Provider (MSP)?

A Managed Service Provider (MSP) is an outsourced third-party company that proactively handles the management responsibilities and functions of a business’s technology. Also known as IT outsourcing companies, MSPs provide strategic recommendations on improving operations and cutting expenses for large corporations, small and medium-sized businesses, non-profit organizations, and governments.
Find out what to look for when choosing an MSP

What is the difference between IT outsourcing and managed services?

In the technology industry, we often use the terms IT outsourcing and managed services interchangeably. However, managed services are more accurately defined as a practice of IT outsourcing.
See how your company can benefit from an MSP

Are you an IT help desk?

Yes, but we do much more than that. We also offer device and application management, network setup, security, and C-level IT consulting to help determine custom, best-fit solutions for your business.
Check out how 24/7 Expert Support can help your company

How much does it cost to outsource IT?

As the old adage goes, you get what you pay for, and this couldn’t be more true when it comes to outsourcing your IT. There are a variety of pricing models IT service providers use, but the most common is typically the flat-rate, all-inclusive method of billing. IT companies that use this system usually charge anywhere from $110 to $165 per user, per month.
Learn more about the cost of IT outsourcing

Can you tell me if my company’s IT infrastructure is secure and up-to-date?

The question of an infrastructure’s security and modernity isn’t a simple yes or no answer. We can perform an IT audit or assessment to examine and evaluate the current IT landscape for your business. We’ll give an overview of your current IT infrastructure, highlight the risks that exist within your environment, and outline the steps needed to remedy those risks.

What other managed services can Outsourced IT companies do?

It may vary from company to company but typically there would be an aspect of consultation, help with keeping your business going after a disaster, performing audits and assessments, preventing security threats, assistance with technology platforms such as Cloud and Office 365, or being your trusted partner throughout any IT project.

What markets does Aldridge serve?

We are a leading managed IT services provider for small to medium-sized businesses. Our main headquarters is in Houston but we have additional offices in Dallas, Fort Worth, Austin, San Antonio, and Seattle.

Have any other questions about IT outsourcing or MSPs?

Contact us today to see how we can help your company with your IT.

“As a long-term client of Aldridge, I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in the managed IT support sector.”

Daniel D., Nationwide Structural, LLC

“I can’t say enough good things about Aldridge. They go out of their way to do a great job! I’ve been a client for many years and plan to be one for many more.”

Kimberly M., Publishing Matters

“Aldridge always delivers over and above my expectations and I would highly recommend them to anyone looking for managed IT support services.”

Peggy M., Antares Homes

“Aldridge has continued to meet, and exceed, our expectations when it comes to the service and partnership we navigate on a weekly basis. From the easy things to the large projects, the staff at Aldridge has gone out of their way to make sure we have been fully informed, educated, and presented with all options when it comes to making the ‘big’ decisions affecting our everyday business.”

Jeff W., Woven Metal Products

“Aldridge is an exceptionally professional IT company. The response time, expertise and accountability is excellent. Problems solved, frustrations eliminated, and focus on productivity restored. I highly recommend Aldridge.” 

Michael P., DP Aviation