Managed IT Services & Outsourcing in Houston
Need IT outsourcing for your Houston-based business? We have you covered.
We are a Houston-based business providing reliable IT services for more than 30 years. We specialize in strategic IT Outsourcing services for small and midsize businesses, which enable their people to be more efficient and productive. Let us provide the IT expertise and technology necessary to manage your company’s IT so you can focus on your core business.
We’ve Moved!
Exciting news! Our Houston office has relocated. Our new address is:
2950 N Loop W, Suite 800, Houston, TX 77092
Benefits of Partnering with Aldridge
We maintain a team of 100+ technical experts, including Fractional CIOs.
Partner with the FBI and DHS for cybersecurity training.
We Guarantee Your IT Support Experience
We don’t just promise reliable and consistent IT support, it’s in our contract. We’ve established performance guarantees for our support team’s response, reaction, and resolution times.
Response Time
How quickly we receive your support request, triage it, and come back to you with next steps.
Triaging IT Support - Service Level Agreement
We work your IT requests according to a Service Level Agreement, or SLA. Our SLA outlines our support performance guarantees for IT issues based on their impact to your business. For example, an issue that prevents one or more people from working is considered critical. We prioritize critical issues and guarantee faster reaction and resolution times over non-urgent requests.
On All Support Requests
Minutes
Reaction Time
How quickly a support technician starts working on your IT request.
On Critical Issues
Minutes
Resolution Time
How quickly we completely resolve your issue – not just when the ticket gets closed.
On Critical Issues
Minutes
Areas We Serve in the Houston Metro
We extend our services to the Houston metro area, covering
a wide radius of up to 50 miles from the heart of Houston.
Greater Katy
Sugar Land
Galveston
La Porte
Atascocita
Alvin
Freeport
Seabrook
League City
The Woodlands
Friendswood
Missouri City
Channelview
Bellaire
Santa Fe
Stafford
Pasadena
Conroe
Lake Jackson
Rosenberg
Mission Bend
Clute
Richmond
Webster
Pearland
Baytown
Deer Park
Texas City
Spring
Dickinson
Humble
Jacinto City
Outside of the 50 mile radius, we offer remote IT services and
cybersecurity support no matter where you are. Don’t hesitate
to get in touch with us to learn how we can support you!
Don’t just take our word for it…
Industries Served in Houston
Healthcare
Manufacturing
Construction & Contracting
Accounting
Real Estate
Finance & Insurance
Engineering & Architecture
Logistics & Distribution
Legal & Law Firms
Non-Profit & Government
Science & Research
Professional Services
Houston Managed IT Services
Our team can take care of all your IT outsourcing needs:
Work with a technology solutions partner that offers value-add strategic IT services. 24/7 access to support from a Houston-based team that knows you and your business.
Attain a clear understanding of your current IT landscape. Our IT Audits and Assessments provide a complete overview of your environment, your risks, and any opportunities to save money or improve efficiencies.
Partner with executive-level IT consultants who utilize decades of business and IT experience to provide technology solutions that help your business execute its strategic initiatives.
Protect what you’ve built. Our IT Outsourcing includes an industry-leading cybersecurity strategy and toolset. We provide advanced security services for organizations that have regulatory or other stricter security requirements.
Transform the way your team works by using the industry-leading productivity suite for business. As a Microsoft Gold Partner, we have extensive experience performing successful turnkey Microsoft 365 implementations.
How To Get Started with Houston IT Outsourcing
Tell us what is going on
Submit the contact form below to tell us about your IT and what you need help with.
Get a Plan
We’ll learn about your business and create a plan to get IT to where it needs to be.
Partner With Us
If our plan for your IT makes sense to you, we’ll run with it.
Stop Thinking About IT
IT is handled – now you can get back to what actually matters to you.
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Our Partners
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