MANAGED IT SERVICES
UPGRADE IT TO ACHIEVE MORE WITH LESS.
Your Time Should Be Spent Running Your Business – Not Your IT Department.
Contact us to set up a 30-minute discovery call and start working towards better IT today!
Tailored IT services.
Pick and choose only the IT services you need today, and have the flexibility to adjust your services as your needs evolve.
A proven framework for IT.
Leverage our 40 years of experience helping businesses work smarter with technology.
A local support team.
Get an IT team that works in the same metro as you, and is excited to get to know you and your business.
A scalable IT solution.
Feel confident that your technology and processes can grow with you.
Contact us to set up a 30-minute discovery call and start working towards better IT today!
”Fast, reliable and friendly. We’ve been with Aldridge for years and the best part is being able to develop a relationship with the techs you work with over and over.”
Jamie, Healthcare
“Aldridge has been our IT Department for several years! They are always quick to respond and get our issues fixed so we are back up and running again!”
Robin, Real Estate
“We have been with Aldridge for many years. They have been wonderful to work with. They are responsible and promptly deal with any issues we may have.”
Curt, Engineering
“Appreciate the partnership and having a team that continues to find new ways to work together. Aldridge does a great job of thinking like us and not just as another vendor – that has been one of the most valuable aspects of our partnership.”
Lynnea, Healthcare
“Aldridge is a valuable business partner. We rely on them for all of our technological support, cybersecurity, and best practices in the world of IT.”
Dan, Manufacturing
The Aldridge Advantage
When you partner with Aldridge, your IT will be…
Scalable
Trust that you have the right mix of technology, processes, and expertise to securely scale your business.
Local
Work with a local team of IT strategists and technicians that will be there when you need them.
Personal
Build a relationship with people that are excited to learn about your business and support you.
Build Your New IT Solution in 3 Steps
1. Pick your IT Managed Services Level
Complete IT Managed Services
We’ll take care of all primary IT functions – user support, onboarding & offboarding, device management, and infrastructure health.
Co-Managed IT
We’ll divide up functions with your internal IT team so that they can focus on what matters to them.
2. Select a cybersecurity tier
Standard
Our recommended security controls and tools, managed by a 24/7 security team.
Advanced
Everything in Standard, plus a custom security program, managed by a senior security consultant.
3. add IT projects & consulting
Major IT Projects
Need to upgrade your IT infrastructure? Move to the cloud? Implement Microsoft 365? Whatever you need, our dedicated projects team can help.
Consulting
Get an IT Audit & Security Assessment, or hire an executive IT consultant on retainer for on-demand expertise.
How To Get Started With IT Managed Services
contact us
Get in touch and tell us about your business and what you need from IT.
get a solution
We’ll propose a tailored IT solution based on what we learn about your business.
get Started
If our solution sounds right to you, give us the go-ahead and we’ll start moving.
Contact Us for Managed IT Services
Fill out the form below and start working towards better IT.
What You Get When You Outsource IT With Aldridge
an IT Strategy that enables your business
Tell us where you’re trying take your business – long term vision and current goals. We’ll develop a strategy to get IT to where it needs to be to support your plan.
STRATEGIC IT SERVICES
PROACTIVE IT PLANNING
You’ll have an IT Roadmap that plans and budgets for all IT initiatives up to 2 years in advance. No more IT surprises.
IT RISK MANAGEMENT
Keep you informed on risks to your business and provide guidance on managing your risk with respect to risk severity and cost of remediation.
BUSINESS CONTINUITY PLANNING
Identify which technology, systems, and data are core to your operations. Create a continuity plan so that your business is ready for whatever “once in a lifetime” event happens next.
STANDARDIZED IT
Provide policies, procedures, and technical controls to create a consistent IT experience across your business. No more ad-hoc IT.
best-fit it design
Translate your strategy into an actionable IT plan that covers your hardware, network, applications, and user experience. Our Design philosophy is to create simple solutions that meet your IT requirements and budget.
IT DESIGN SERVICES
SOLUTION DESIGN SERVICES
You’ll have access to a team of Solution Architects. Just tell them what you’re trying to accomplish and they will design an IT plan that will get you there.
TECHNOLOGY R&D
We continuously evaluate the landscape of available technology, put it through our R&D process, and compile the best technology for business into our Technology Catalog. No more researching tech on your own, just look in our catalog for a solution that works for you.
on-time & on-budget Implementations
Our dedicated Projects team will proactively manage your IT implementations, minimizing the impact on your operations. Take advantage of our in-house Procurement Team for end-to-end hardware procurement.
IT PROJECTS & HARDWARE PROCUREMENT
IT PROJECTS
Our dedicated Projects Team will manage the standard IT implementations that come out of your regular Business Reviews (e.g., hardware replacements, upgrades) as well as any one-off larger projects. Standard IT Projects come included with Complete IT Outsourcing.
Learn more about our IT Project services.
HARDWARE PROCUREMENT
Buying hardware doesn’t have to be a pain. Our Procurement Team provides end-to-end hardware procurement. You can click-and-buy standard hardware through our Client Portal or just tell Procurement what you need and they will handle everything – it’ll show up at your office ready to go.
SIMPLE, CONSISTENT IT Support
When you need help, getting IT support is easy. Our US-based support team works around your schedule to get you up and running as soon as possible.
IT SUPPORT SERVICES
WHAT WE SUPPORT
Your devices, network, cloud, applications, vendors, and people.
IT SUPPORT AVAILABLE 24/7
When an emergency strikes, our around-the-clock Rapid Response team is ready to help. We work non-emergency requests during our standard support hours 7 AM – 7 PM.
NETWORK MONITORING
24/7 Network Operations Center (NOC) monitoring your IT environment, ready to jump in when an issue occurs.
IT HEALTH MANAGEMENT
Stay ahead of potential problems through proactive, routine maintenance of your company’s IT.
ON-SITE SUPPORT
Dispatch support to your location when appropriate.
LEARN MORE
Click here to learn about how Aldridge support works and our guarantees to you.
CyberSecurity YOU CAN RELY ON
Protect what you’ve built. We’ll help you manage your cyber risks so that you can work confidently, knowing you’re prepared for whatever comes next.
IT SECURITY SERVICES
Choose a security service level that makes sense for your risk profile:
BASIC
Implement the security non-negotiables (e.g., MFA) to make sure your business maintains a basic level of security.
STANDARD
Our recommended security controls and tools, managed by a 24/7 security team.
ADVANCED
A comprehensive security program, managed by senior security engineer. Recommended for regulated industries.
Common IT Outsourcing Questions
What is the difference between IT outsourcing and managed services?
In the technology industry, we often use the terms IT outsourcing and managed services interchangeably. However, managed services are more accurately defined as a practice of IT outsourcing.
Managed IT services providers, or MSPs, proactively handle the management responsibilities and functions of a business’s technology. MSPs also provide strategic recommendations for improving operations and cutting expenses.
How much does IT outsourcing cost?
Outsourced IT services are not a commodity and their prices vary from market to market. The value of an IT service provider is dependent upon the level and breadth of services it offers.
Not all providers use the same billing model, however, the most common is the flat-rate, all-inclusive method of billing. IT companies that use this system generally charge between $115 and $175 per user, per month. MSPs with more integrated lines of business and customer-facing applications tend to be priced at a higher rate, however, a higher cost MSP is more likely to supply your business with the support and resources it needs to operate efficiently.
How do I spot a bad managed services provider?
Managed IT services providers should provide solutions that best fit your needs, however not all MSPs meet this standard. Below we’ve listed some red flags to help you spot a bad managed services provider.
- No assessment of your current IT
- No CIO, C-level expertise, or consulting
- No proactive support measures
- No justifiable spending
- No communication
What markets does Aldridge serve?
We are a leading IT outsourcing and managed services provider for small to medium-sized businesses. We have offices in Houston, Dallas, Fort Worth, San Antonio, and Seattle.
Learn More About IT Outsourcing
Outsource IT The Right Way
Understand the different types of IT outsourcing, how to select the right IT provider, and how to make the transition as seamless as possible.
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