IT Outsourcing and Managed Services – Pillar –2018-09-05T10:57:43+00:00

IT OUTSOURCING AND MANAGED SERVICES

BUSINESS GOALS ALIGNED WITH

TECHNOLOGY

Delayed resolution, recurring downtime, data loss, and unpredictable budgets are common technology frustrations that are symptomatic of a larger problem with your company’s IT—a lack of strategic planning that aligns technology with your business goals.

You know that technology is important to your company’s success—but as a small or medium-sized business, you may not have the time, money, expertise, or inclination to manage your IT. However, with IT outsourcing you can relieve yourself of the hassle of technology management so you can focus on running your business.

WHAT IS

IT OUTSOURCING?

IT outsourcing is the practice of contracting out the management and maintenance of your company’s technology systems and services to another business.

IT outsourcing companies, like Aldridge, serve as the IT department for businesses that don’t have one.

WHAT ARE THE

BENEFITS OF IT OUTSOURCING?

IT outsourcing provides small to medium-sized businesses with the benefits of a full IT department without the risk or the overhead. IT outsourcing has four primary benefits:

1.

Craft a predictable budget

With internal IT you’re paying for staff salaries and benefits, unexpected equipment upgrades and replacements, and outside contracting for projects which can create budget overruns. IT outsourcing utilizes a flat monthly fee which will give your budgeting activities some predictability. Additionally, strategic planning from your MSP will give you insight into your company’s IT infrastructure and can help you avoid surprises by allowing deliberate technology investment instead of hurried break-fix purchases.

2.

Support and recommendations from experts

With IT outsourcing, you can expect 24/7 help desk support, device and application management, and network setup and security. We also offer C-level consulting to help determine custom best-fit solutions for your business.

3.

Reduce risk

Managed services providers are technology experts that know how to properly plan and execute your business’s IT projects. Working with an MSP can ensure your environment complies with industry standards and regulations.

4.

Stay a step ahead of the competition

Outsourcing your IT can help your business remain competitive. Instead of falling behind because of poorly performing technology, an MSP can give your business a forward-thinking approach to technology investment making sure that you have the latest, best technology for your company

No more falling behind because of poorly performing technology. Outsourcing your IT can help your business remain competitive. An MSP will provide your business with a forward-looking approach to IT investment and ensure that your tech is up-to-date and efficient.

COMMON

QUESTIONS

What is the difference between IT outsourcing and managed services?

In the technology industry, we often use the terms IT outsourcing and managed services interchangeably. However, managed services are more accurately defined as a practice of IT outsourcing.

Managed IT services providers, or MSPs, proactively handle the management responsibilities and functions of a business’s technology. MSPs also provide strategic recommendations for improving operations and cutting expenses.

How much does IT outsourcing cost?

Outsourced IT services are not a commodity and their prices vary from market to market. The value of an IT service provider is dependent upon the level and breadth of services it offers.

Not all providers use the same billing model, however, the most common is the flat-rate, all-inclusive method of billing. IT companies that use this system generally charge between $120 and $175 per user, per month. MSPs with more integrated line of business and customer-facing applications tend to be priced at a higher rate, however, a higher cost MSP is more likely to supply your business with the support and resources it needs to operate efficiently.

How do I spot a bad managed services provider?

Managed IT services providers should provide solutions that best fit your needs, however not all MSPs meet this standard. Below we’ve listed some red flag to help you spot a bad managed services provider.

  • No assessment of your current IT
  • No vCIO, C-level expertise or consulting

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COMPLETE IT

OUTSOURCING

“I have been pleasantly surprised by the consistently high quality service delivered by Aldridge and would highly recommend their services to anyone looking for a hard-working company in the managed IT support sector.”

Saleem Q., RaaWee Inc

“The Aldridge team has been exceptional since day one: smart, proactive, responsive, highly organized and professional. Finally—it is a pleasure to confer with an IT firm—because you can understand what’s being said and be confident of a practical solution that will be implemented correctly and actually work the first time to solve the problem.”

Robert P., The Terry Foundation

“From the easy, day-to-day problems to the large scale projects, Aldridge is at the top of their game in expertise, recommendations, efficiency and customer service. They have been and continue to be a vital part of our business.”

Jeff W., Woven Metal Products, Inc.

“Aldridge is an exceptionally professional IT company. The response time, expertise and accountability is excellent. Problems solved, frustrations eliminated and focus on productivity restored. I highly recommend Aldridge.” 

Michael P., DP Aviation

“As a long-term client of Aldridge, I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in managed IT support sector.”

Donna J., PriceKubecka