Privacy Policy

Last Updated: July 23, 2026

This is the Privacy Policy of The David L. Aldridge Company, Inc. dba Aldridge (“Aldridge” or “we” or “us” or “our”). Aldridge is an IT outsourcing managed services provider with our main office located at 2950 N Loop W, Suite 800, Houston, Texas 77092. Aldridge offers various IT related services (“Services”) and collects, uses, and discloses Personal Data as outlined in this Privacy Policy.

Notice regarding advertising: We use cookies and similar technologies to deliver advertising targeted to you based on your activity across websites over time. Under California and certain other state privacy laws, this is considered “sharing” or “targeted advertising.” You have the right to opt out. See Your Privacy Choices.

Personal Data

“Personal Data” (also called “personal information” under some state laws) is information that identifies, relates to, describes, or could reasonably be linked with you or your household. It includes your name, email address, phone number, company name, location, and cookie and network identifiers.

We need to process certain Personal Data in order to fulfill our contractual obligations to you and to provide our Services.

Scope of this Policy. This Privacy Policy describes Personal Data that Aldridge collects and processes for its own purposes, including through our website, marketing, sales, and administration of our client relationships. It does not apply to data contained within client systems and environments that we access or manage in the course of delivering the Services. We process that data solely on our clients’ instructions, as a service provider or processor, and it is governed by our contract with the client rather than by this Policy.

Categories of Personal Data We Collect

We collect the following categories of Personal Data:

We do not collect sensitive personal information as defined under state privacy laws. We do not knowingly collect Personal Data from anyone under 16 years of age, and we do not share the Personal Data of consumers we know to be under 16 for targeted advertising.

Sources of Personal Data

• Directly from you when you complete a form, request information, contact us, or enter into a contract with us.
• Automatically from your device through cookies, web beacons, pixels, and similar technologies.
• From advertising and analytics platforms.
• From third-party business data providers who supply professional contact and company information. If you received a communication from us and did not provide your information to us directly, this is the likely source.
• From your employer or our client where you use our Services under a contract with the organization you work for.

How We Use Personal Data

• To provide, maintain, and support our Services.
• To respond to your inquiries, requests, and support tickets.
• To process transactions, billing, and payment.
• To send marketing communications about our products and services.
• To deliver, measure, and improve advertising, including targeted and retargeting advertising.
• To analyze and improve our website, campaigns, and Services.
• To detect and prevent security incidents, fraud, and illegal activity.
• To comply with legal obligations and enforce our agreements.

Disclosure of Personal Data

We do not sell your Personal Data. We do not disclose Personal Data to third parties in exchange for money.

We do disclose Personal Data to advertising platforms so that we can show our own advertisements to people who have visited our website. California law defines this as “sharing,” and other state laws define it as processing for “targeted advertising.” You have the right to opt out. See Your Privacy Choices.

We disclose Personal Data to the following categories of recipients:

• Service providers and processors that perform functions on our behalf, including customer relationship management and marketing automation, customer data platforms, website hosting and IT infrastructure, analytics, form and survey tools, payment processing, and professional services.
• Business data providers that supply and enrich professional contact information.
• Advertising and marketing platforms, including search and social media advertising platforms, that deliver our targeted and retargeting advertisements. These disclosures constitute “sharing” and “targeted advertising” under state privacy laws.
• Legal and regulatory authorities, where permitted or required by law, to comply with laws, regulations, court orders, or other legal obligations, to assist in investigations, or to protect and defend our rights.
• Parties to a business transaction, in connection with a contemplated or actual reorganization, financing, sale, or acquisition of all or part of our business or assets.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies including web beacons, pixels, and tags. We use them for strictly necessary site functionality, functional preferences, performance and analytics, and advertising and targeting.

Some pages include embedded third-party content such as videos and forms. These embeds may set their own cookies when the content loads. Our Cookie Policy identifies them.

You can manage your preferences at any time using the cookie preference center accessible through the “Your Privacy Choices” link in our website footer. You can also control cookies through your browser settings. Disabling cookies may affect website functionality.

For a current list of the specific cookies used on our site, see our Cookie Policy.

Global Privacy Control. We recognize the Global Privacy Control (GPC) signal transmitted by your browser or browser extension as a valid request to opt out of the sharing of your Personal Data for targeted advertising for that browser and device.

Your Privacy Choices

Opt out of targeted advertising and sharing:

• Use the “Your Privacy Choices” link in our website footer.
• Enable Global Privacy Control in your browser.
• Email [email protected] with the subject line “Opt Out of Targeted Advertising.”

Opt out of marketing email. Click the “unsubscribe” link in our marketing emails or email [email protected]. We may still send transactional or Service-related messages.

Submit a rights request. Email [email protected], call 832-209-2956, or write to Aldridge, PO Box 56506, Houston, TX 77256-6506.

Cookie-based opt-outs are browser and device specific. If you clear your cookies or use a different browser or device, you will need to opt out again.

U.S. State Privacy Rights

Depending on your state of residence, you may have some or all of the rights below. The rights available to you and the exceptions that apply depend on your state’s law.

• Right to know and access. Confirm whether we process your Personal Data and obtain a copy of it.
• Right to know categories. Obtain the categories of Personal Data we collect, the sources, the purposes for collecting and sharing it, and the categories of third parties to whom we disclose it.
• Right to delete, subject to legal exceptions.
• Right to correct inaccurate Personal Data.
• Right to data portability, to the extent technically feasible.
• Right to opt out of sharing and targeted advertising. We do not sell Personal Data.
• Right to opt out of profiling in furtherance of decisions producing legal or similarly significant effects.
• Right to limit use of sensitive personal information. We do not collect sensitive personal information.
• Right to non-discrimination. We will not deny you goods or services, charge different prices, or provide a different level of service because you exercised your privacy rights.
• Right to appeal a denied request.

Submitting a Request

Use any method listed under Your Privacy Choices. You do not need to create an account to submit a request.

Verification. We will take reasonable steps to verify your identity before fulfilling a request to know, delete, correct, or port your data. This may include asking you to confirm information already in our records or to respond from an email address associated with your account.

Authorized agents. You may use an authorized agent. We may require written proof of authorization and may require you to verify your identity directly with us.

Timing. We will acknowledge receipt within 10 business days and respond within 45 days. If we need more time, we will notify you and may extend by an additional 45 days.

Fees. Requests are free. We may charge a reasonable fee or decline to act on requests that are manifestly unfounded, excessive, or repetitive, as permitted by law.

Appeals

If we deny your request, you may appeal by emailing [email protected] with the subject line “Privacy Request Appeal” within 30 days of our decision. We will respond in writing within 45 days (or 60 days where your state’s law provides) explaining the outcome and the reasons for it. If your appeal is denied, you may contact your state attorney general to submit a complaint.

California Shine the Light

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of Personal Data to third parties for those third parties’ own direct marketing purposes. We do not make such disclosures. To submit a request, email [email protected].

Data Retention

We retain Personal Data only as long as reasonably necessary for the purposes described in this Policy. We determine retention periods based on:

• The duration of our contractual relationship with you or your organization.
• The length of time needed to provide and support the Services.
• Applicable legal, tax, accounting, and recordkeeping requirements.
• The period necessary to establish, exercise, or defend legal claims.
• For marketing data, whether you remain engaged with our communications and whether you have asked us to stop contacting you.

Where permissible, we will delete your Personal Data upon request.

EU and UK Residents

Legal basis for processing. We process Personal Data on the basis of contract performance, compliance with legal obligations, our legitimate interests in operating and improving our business and communicating with you, and, where required, your consent. Consent applies to non-essential cookies and direct marketing.

Your rights. You have the right to request access to, rectification of, erasure of, or restriction of processing of your Personal Data; the right to object to processing; and the right to data portability. You may withdraw consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of processing before withdrawal. You may lodge a complaint with your local supervisory authority.

International transfers. Our systems may be located on servers in the United States. When you use our Services and submit Personal Data, you agree to the transfer, storage, and processing of your Personal Data in the United States. Where required, we use an approved transfer mechanism.

Third-Party and Geolocation Policy

Aldridge does not transfer Personal Data to third parties without security due diligence being conducted by Aldridge to confirm the transferees meet the Aldridge-approved level of security. As a company operating within the United States and remotely in the EU, Aldridge will only use Delivery Centers located inside the continental United States or EU.

Website Security and Other Websites

Although our network is protected by security safeguards consistent with our business and industry, we cannot guarantee or fully prevent any security risk related to accidental data loss, destruction, or damage to Personal Data.

This Privacy Policy applies only to our website and Services. Our site may link to other websites. Those links are provided for your convenience. We have no control over, do not review, and are not responsible for other sites, their content, or any goods or services available through them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.

Contact Us

For questions regarding this Privacy Policy or to exercise your privacy rights, contact:

Privacy Requests
Email: [email protected]
Phone: 832-209-2956

Mail:
Aldridge
PO Box 56506
Houston, TX 77256-6506