IT Support

Get a team that you can rely on.

What We Support

With IT Managed Services you get a large, specialized team of US-based technicians that will support your people, their devices, and the IT network that enables your business.

IT Support Services San Antonio TX


When you need help, getting IT support is easy. You’ll have a team of techs ready when you need them, and happy to solve your problems.

IT Technology Support Services San Antonio TX


Have confidence that your technology is right for the job. Your devices will be maintained and secured according to our best practices.

IT Network Support Services San Antonio TX


Gain a resilient IT infrastructure that is optimized for your work. We proactively maintain the health of your IT to keep things running smoothly.

Get the Best IT Support

Our IT support company in San Antonio, TX, provides reliable, consistent support that guarantees the best results. Our reputation shows exceptional response times with fast reactions and resolutions that give the desired outcomes.

Experience IT Support Services San Antonio TX

Response Time

We act soon after receiving your support request, triaging situations, and giving you the answer as fast as possible.

Triaging IT Support - Service Level Agreement

We work your IT requests according to a Service Level Agreement, or SLA. Our SLA outlines our support performance guarantees for IT issues based on their impact to your business. For example, an issue that prevents one or more people from working is considered critical. We prioritize critical issues and guarantee faster reaction and resolution times over non-urgent requests.

On All Support Requests


Reaction Time

Our IT support technician will begin working on your request quickly.

On Critical Issues


Resolution Time

You can trust your issue will be resolved, and the ticket closed with minimal disruption.

On Critical Issues


Get Guaranteed IT Support

Take the first step towards better IT by reaching out to us.

What Our Clients Say About Our IT Support Services

“Aldridge is a valuable business partner. We rely on them for all of our technological support, cyber security as well as adopting what is considered best practices in the world of IT”  – Dan, Manufacturing

“Fast, reliable and friendly. We’ve been with Aldridge for years and the best part is being able to develop a relationship with the techs you work with over and over.”  – Jamie, Healthcare

“Aldridge has been our IT Department for several years! They are always quick to respond and get our issues fixed so we are back up and running again!”  – Robyn, Real Estate

“We have been with Aldridge for many years. They have been wonderful to work with. They are responsible and promptly deal with any issues we may have.”  – Curt, Professional Services

Meet Our IT Support Teams

Over 40 years we’ve cultivated a large team of passionate problem-solvers, ready to help your business. When you partner with Aldridge, you will have 4 specialized teams working together to provide exceptional IT support to you and your team.

Local Support Team


Your go-to support team for all standard IT requests. Completely US-based, trained on your company, and ready to help when you need them

Rapid Response Team (Rrt)

Rapid Response Team (RRT)

Specialized team that responds to all emergency issues 24 x 7 x 365, and who’s purpose is to get you up-and-running again as soon as possible



Around-the-clock team of engineers who are responsible for monitoring your network, vetting alerts, and responding to any issues that arise


User Experience Team (UX)

Specialized group of highly-detailed technicians who handle all workstation builds and user onboardings/offboardings.

Getting Better IT Support Is Simple

Tell us what is going on

Submit the contact form below to tell us about your IT and what you need help with. 

Get A Plan

Get a Plan

We’ll learn about your business and create a plan to get IT to where it needs to be.

Partner With Us

Partner With Us

If our plan for your IT makes sense to you, we’ll run with it.

Stop Thinking About It

Stop Thinking About IT

IT is handled – now you can get back to what actually matters to you.

Take The First Step Towards Better IT

Outsourced Managed Support Services You Can Trust

Our IT support company is a beacon of reliability and expertise in the tech landscape. As a premier provider of managed IT support services, we take pride in delivering unparalleled outsourced IT support services tailored to the unique needs of businesses in this dynamic region. Our team of dedicated IT support technicians is committed to ensuring the seamless operation of your systems, allowing you to focus on what you do best – growing your business. With an unwavering commitment to excellence, we extend our trusted services to Houston, Fort Worth, and Dallas, TX, cementing our position as a regional leader in outsourced managed support services. Entrust your IT infrastructure to us, and experience the peace of mind of knowing your technology is in capable hands.