WE ARE THERE
BEFORE YOU NEED US
Complete IT Outsourcing is about more than just fixing your technology when it breaks. You need an IT partner who can be proactive about resolving your issues, but more importantly, you need someone you can trust to help you make decisions that align technology with your business goals, whether those decisions are around your security, cloud applications, Office 365, server and workstation lifecycle, etc.
Our clients look to us for everything they would look to an internal IT department for, and more.
With locations in Houston, Dallas, Austin, and Seattle, our unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed us into the Complete IT Department.
WHAT SETS US APART
ARE THE RESULTS
CUSTOMER SATISFACTION SCORE
97.1%
Calculated from SmileBack, our third-party ticket feedback system, and based on 648 responses from our Managed IT Services clients in the last 30 days.
AVERAGE HOLD TIME
27 sec.
Based on all support calls in the last 30 days. Our live support desk will answer your call and immediately begin working on your issue.
WHAT OUR CLIENTS
ARE SAYING
“I have been pleasantly surprised by the consistently high quality service delivered by Aldridge and would highly recommend their services to anyone looking for a hard-working company in the managed IT support sector.”
“The Aldridge team has been exceptional since day one: smart, proactive, responsive, highly organized and professional. Finally—it is a pleasure to confer with an IT firm—because you can understand what’s being said and be confident of a practical solution that will be implemented correctly and actually work the first time to solve the problem.”
“From the easy, day-to-day problems to the large scale projects, Aldridge is at the top of their game in expertise, recommendations, efficiency and customer service. They have been and continue to be a vital part of our business.”
“Aldridge is an exceptionally professional IT company. The response time, expertise, and accountability is excellent. Problems solved, frustrations eliminated and focus on productivity restored. I highly recommend Aldridge.”
“As a long-term client of Aldridge, I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in managed IT support sector.”
LATEST NEWS
AND EDUCATION
Looking for a resource to solve some of the IT issues you’re dealing with? We’ve got you covered.
