A Dallas-based parts manufacturer was ready to scale, but outdated technology was holding them back. They turned to Aldridge for a digital transformation that modernized their technology, moved them to the cloud, and aligned IT with their strategic goals. The result? A stronger, more secure IT foundation that streamlined operations, removed bottlenecks, and set them up for long-term success.
Client Profile
Industry: Manufacturing
Number of Employees: 120+
Location(s): Texas & Colorado
Years With Aldridge: 11 years
The Client’s Challenge
This manufacturer was beginning to feel the consequences of neglected IT and poor system design. Their outdated infrastructure left them unable to take advantage of modern conveniences like remote access and real-time insights into their security and system health. Instead, they were stuck with unnecessary bottlenecks—every employee had to connect to VMware just to access essential applications, slowing productivity and creating a single point of failure. Frequent disruptions and downtime became the norm, costing them time and money. But the biggest concern was security. With no visibility into their IT environment, they knew that if a cyberattack hit, they wouldn’t realize it until it was too late—locked out of their systems and staring at a ransom demand.
Leadership recognized that change was no longer optional and made the strategic decision to move away from physical IT infrastructure and embrace cloud-based solutions. This shift wasn’t just about convenience, it was critical for protecting their data and ensuring business continuity in the face of cyber threats. They turned to Aldridge to guide them through the transformation, helping them build a resilient, scalable, and secure IT foundation that would not only protect their business but also drive efficiency, innovation, and long-term growth.
Aldridge’s Solution
To modernize their IT and close critical security gaps, Aldridge implemented a phased approach—tackling the most pressing issues first while minimizing disruption to their operations during this major transition. Our digital transformation included:
- Replaced outdated infrastructure and workstations – Provided all employees with new, standardized PCs preloaded with the applications and tools they needed, eliminating reliance on VMWare. This removed a critical bottleneck where a VMWare failure could prevent access to essential applications, ensuring employees could work without disruption.
- Migrated ERP system (Epicor) to the cloud – Enabled remote access, improved scalability, and enhanced security for critical business operations.
- Implemented Salesforce for CRM – Streamlined customer relationship management and improved accessibility for sales and customer service teams.
- Transitioned phone system to a cloud-based solution – Improved communication reliability and flexibility for remote and on-site employees.
- Strengthened cybersecurity measures – Deployed continuous vulnerability scans, SIEM monitoring, multi-factor authentication (MFA), and Managed Detection & Response (MDR) to protect critical systems and proactively identify and mitigate cyber threats.
- 24/7 security operations center (SOC) monitoring – Provided around-the-clock network monitoring, real-time threat investigation, and rapid incident response, ensuring their business stays protected from cyber threats.
- Automated security awareness training – Ensured employees stay informed on evolving threats, reinforcing a strong security culture without relying on manual oversight.
The Outcome
With Aldridge’s solutions in place, the manufacturer experienced an immediate and lasting transformation. The bottlenecks that once hindered productivity were eliminated—employees could now securely access applications directly from their workstations without relying on VMware. Migrating their ERP system to the cloud gave them the flexibility and scalability needed to support growth, while the new cloud-based phone system and CRM streamlined communication and customer management.
Beyond efficiency, their security posture was stronger than ever. With 24/7 SOC monitoring and advanced threat detection, they no longer operated in the dark—cyber risks were identified and addressed before they could cause harm. Automated security training kept employees informed on emerging threats, reinforcing their defenses and giving leadership confidence in their security strategy.
For the leadership team, IT was no longer a burden—it was an enabler. They could now pursue strategic initiatives with confidence, knowing they had a scalable, secure foundation that could evolve with their business.
For over 11 years, this manufacturer has relied on Aldridge to keep their business secure, efficient, and ready for the future. With our strategic IT guidance, they can focus on growth without the burden of managing IT or security. They value having a trusted partner who stays ahead of industry trends and emerging threats, ensuring their technology evolves alongside their business. With Aldridge by their side, they have the confidence to tackle whatever comes next.
Discover how Aldridge’s Secure IT Outsourcing or Co-Managed IT services can streamline your operations, enhance security, and empower your business to achieve more.
