MANAGED IT SOLUTION
CO-Managed IT
Aldridge’s adaptable Co-Managed IT Solution lets you partner with us to handle specific IT functions. Build your Co-Managed IT Solution by selecting only what you need from our Services Menu. Co-Managed IT frees your internal IT team to focus on higher-value functions.
Is Co-Managed IT Right for You?
Co-Managed IT was created with the idea that the most effective way to run IT is to empower your internal team to focus on innovation and creating value, while a managed services provider takes care of daily operations and specialized IT functions like cybersecurity.
If you recognize any of the challenges below, it’s a clear sign that IT is struggling and you could benefit from a Co-Managed IT partnership.
“IT is constantly in crisis.”
Your IT team is stuck in firefighting mode, constantly jumping from one emergency to the next. With limited resources, there’s no time to be proactive, leading to recurring issues and a cycle of breakdowns that keeps your team trapped in crisis mode.
“IT isn’t scaling.”
Your IT can’t keep pace with your growing business because you lack a standardized, scalable design. Without a solid foundation, even small changes can lead to new issues. At the same time, hiring skilled technicians, engineers, and overnight staff is time-consuming and leaves your team stretched too thin to focus on building reliable, scalable systems.
“IT isn’t innovating.”
Your internal team excels at maintaining the status quo, but that may not be enough to support your strategic growth. Without someone tracking industry trends and introducing new technologies, you miss out on the IT innovations that drive progress and keep you competitive.
“I’m not confident in our Security.”
Nobody is driving security in your business, leaving you uncertain about your ability to prevent or even detect an attack. If an incident occurs, you don’t have the expertise to respond and recover without major disruption.
How Will Co-Managed IT Help?
Create a Reliable Foundation
Gain a strong IT foundation that prevents emergencies through good design and proactive maintenance. Get your internal team out of crisis mode by letting us handle the critical IT functions that demand significant time and expertise.
Support Growth Through Scalable IT
Feel confident that your technology can adapt to your vision, whether you’re expanding, launching new services, or pivoting—your IT will scale with you. We free your team from hiring and resource challenges, so they can focus on initiatives that drive growth.
Enable Innovation
Stay ahead of emerging trends and threats with insights from your Principal Consultant. Backed by experience helping other Aldridge clients tackle similar challenges, they’ll serve as a sounding board for your new ideas, provide expert guidance, and help your internal team innovate.
Provide Security
Know that you are equipped to face today’s threats, and that you have an around-the-clock security team watching your business. If an incident occurs, Aldridge will help you navigate the fallout and recover stronger.
What Services Can Co-Managed IT Include?
As a full-stack IT Outsourcing provider, we deliver everything your business needs to succeed—from strategy and cybersecurity to design, implementation, and ongoing support. Pick and choose from our Services Menu below to build your tailored Co-Managed IT Solution.
Strategy
Tell us what you’re trying to achieve and we’ll identify gaps in your IT and security, developing a clear plan to align your technology with your objectives. With 40 years of experience serving hundreds of businesses across all industries, we have the expertise to help you reach your goals.
Dedicated Principal Consultant
Your dedicated Principal Consultant is part of your local team and will drive your relationship with Aldridge, conducting regular business reviews, identifying risks, highlighting opportunities to optimize, and managing your IT Roadmap and Budget. Your Principal Consultant will continually adapt your IT Strategy, ensuring it evolves as your business grows and your needs change.
IT Roadmap & Budget
Get an IT Roadmap and Budget that outlines and schedules all major initiatives for the next 18–24 months, minimizing surprise expenses and preparing your IT for future growth. During Business Reviews, your Principal Consultant will highlight risks and opportunities, and any initiatives you approve will be added to your IT Roadmap.
Business Reviews
Your Principal Consultant will conduct regular Business Reviews to assess the health of your IT, highlighting risks and guiding your IT Strategy based on your priorities. These reviews allow us to stay up-to-date on your business so that we can adapt your IT strategy to support your upcoming initiatives.
Cybersecurity
Know that you are ready for today’s threat and that you can continue to serve your clients, even in challenging conditions. We’ll create a cybersecurity strategy based on your risks, implement layers of security, and provide 24/7 threat detection and response. If an incident occurs, we will guide you through every step to help you make a complete recovery.
Risk-based Cybersecurity Strategy
We’ll develop a cybersecurity strategy tailored to your industry and unique risks, ensuring your business is protected where it matters most. Your Principal Consultant will highlight security risks during Business Reviews, providing guidance on addressing critical threats, and continuously adapting your cybersecurity strategy as the threat landscape evolves and new security technologies emerge.
Cybersecurity Layers
We’ll implement a robust, multi-layered cybersecurity defense that integrates people, processes, and technology. Built-in redundancies limit the potential damage and disruption if a threat actor breaches your IT. With 24/7 monitoring, Aldridge’s security team is always ready to investigate and respond to suspicious or harmful activity in your IT environment.
24/7/365 Threat Detection & Response
Our around-the-clock Security Team monitors your IT for suspicious activity, investigates alerts, and swiftly responds to real threats to minimize damage and disruption. With cybersecurity experts watching your business, you can rest easy and focus on creating more value instead of defending yourself.
Backup & Recovery Readiness
Protect your business with reliable backups and a recovery plan to minimize downtime and data loss. Your Principal Consultant will guide your Recovery Readiness planning, helping establish which systems need to be backed up and how often. We offer a managed Backup & Recovery service, ensuring your backups are continuously monitored and ready when you need them.
Design
Run your business with confidence, knowing you have a secure, scalable IT foundation designed to support your growth.
IT Solution Design
Aldridge’s Solution Architects craft tailored, end-to-end IT solutions aligned with your business’s roadmap and goals. Leveraging our deep understanding of your operations and ongoing collaboration with your Principal Consultant, our Solution Architects create best-fit plans that balance efficiency, budget, and security.
Technology Selection & Standardization
Your technology will be standardized and aligned to Aldridge’s Technology Catalog. Aldridge’s R&D team is continuously testing emerging technology and evaluating how it stands up to commercial demands. By aligning with our Technology Catalog you reap the benefits of our R&D, and you can be confident that you’re operating on technology that is proven to be reliable and scalable.
Implementation
We take full ownership of your IT implementations, routine and significant, managing every step from planning and technology procurement to post-implementation review.
Technology Procurement
End-to-end hardware procurement, delivered pre-configured to your standards for seamless deployment. Simply tell us what you need and we’ll take care of the rest.
IT Projects
Our dedicated Projects Team manages your IT projects, working from your IT Roadmap and Budget to minimize business disruption and optimize your IT spend. Routine IT projects are included in your IT Solution at no extra charge.
Change Management
Our Change Management services minimize the impact of IT changes on your operations. Planned changes are tracked for documentation and risk management, and each change is backed by a detailed action plan that includes validation, peer review, and final testing to ensure a successful implementation.
Support
Your local support team will be ready to help when you need them, from quick questions to emergencies. We proactively maintain your technology and IT infrastructure to minimize disruptions and keep your business running smoothly.
Helpdesk IT Support
Quick, reliable assistance to resolve technical issues and keep your business running smoothly, backed by a dedicated team of local technicians who know you and your business. Our helpdesk offers three tiers of support—L1, L2, and L3—allowing Co-Managed IT clients to customize access based on their internal IT expertise, whether it’s full helpdesk IT support, just L1, or only escalation support.
IT Infrastructure Management & Monitoring
Maintain the health of your systems through proactive support, lifecycle management, patching, and monitoring to ensure uptime and seamless operations.
Application & Vendor Management
We act as the point of contact for your technology vendors, driving projects and resolving issues on your behalf, so you can focus on running your business instead of managing IT vendors.
User Onboarding & Offboarding
Streamline employee transitions with secure and efficient setup or removal of user accounts and access. Ensure new team members have the technology they need to get started while safely removing access for departing employees.
Microsoft 365 Administration
Turnkey Microsoft 365 implementation, configured to your organization’s needs, secured to your risk tolerance, and training to help your team work more efficiently with Microsoft.
Need everything in our menu? Consider Secure IT Outsourcing.
Secure IT Outsourcing is a complete IT Solution that covers everything from support and infrastructure management to cybersecurity and strategy. Secure IT Outsourcing might make sense if you’re struggling to maintain an internal team and simply need IT to be handled.
What Our Clients Say About Partnering With Aldridge
“They really truly wanted to understand our company and what our expectations were. My gut feeling was, these guys know their game, they know their stuff, they understand us now and they’re going to take care of us.”
Nick, Eutex
“Aldridge is a valuable business partner. We rely on them for all of our technological support, cybersecurity, and best practices in the world of IT.”
Dan, Manufacturing
“Aldridge has been our IT Department for several years! They are always quick to respond and get our issues fixed so we are back up and running again!”
Robin, Real Estate
“Rainer Scholars continues to choose to work with Aldridge because it’s a partnership. We know that Aldridge will be responsive to our needs and we know that they are thinking about how they can continue to grow and develop as an organization over time, and that’s a really important value to us.”
Monica, Rainer Scholars
“We have been with Aldridge for many years. They have been wonderful to work with. They are responsible and promptly deal with any issues we may have.”
Curt, Engineering
”Fast, reliable and friendly. We’ve been with Aldridge for years and the best part is being able to develop a relationship with the techs you work with over and over.”
Jamie, Healthcare
“Appreciate the partnership and having a team that continues to find new ways to work together. Aldridge does a great job of thinking like us and not just as another vendor – that has been one of the most valuable aspects of our partnership.”
Lynnea, Healthcare
What Makes Us Different?
We understand what it’s like to be a growing business because we are one. Aldridge started as a small family-run IT company 40 years ago, so we understand the challenges of scaling in a competitive environment.
When you partner with Aldridge, you gain access to a team that has seen it all—whether through our own experience or by helping clients overcome similar hurdles. Working with Aldridge is more than getting an IT provider; it’s joining a community dedicated to helping your business thrive.
The Aldridge Advantage
We offer a unique blend of local service and large-scale capabilities. Your dedicated IT team works from a nearby office and provides a personable service experience, backed by the specialized resources and scalability of a large IT provider.
Scalable
Trust that you have the right mix of technology, processes, and expertise to securely scale your business.
Local
Work with a local team of IT strategists and technicians that will be there when you need them.
Personal
Build a relationship with people that are excited to learn about your business and support you.
How To Get Started with Co-Managed IT
contact us
Get in touch and tell us about your business, your goals, and your IT.
get a solution
We’ll propose a tailored IT Solution based on what we learn about your business from our initial IT assessment.
get Started
If our solution sounds right to you, give us the go-ahead and we’ll get started.
Contact us to get an estimate for Co-Managed IT
Fill out this form, and we’ll be in touch with an estimate and next steps.