Managed IT Services & Outsourcing in Houston

 

Need IT outsourcing for your Houston-based business? We have you covered.

We are a Houston-based business providing reliable IT services for more than 30 years. We specialize in strategic IT Outsourcing services for small and midsize businesses, which enable their people to be more efficient and productive. Let us provide the IT expertise and technology necessary to manage your company’s IT so you can focus on your core business.

HOUSTON OFFICE

4543 Post Oak Place Dr Unit 200 Houston, TX 77027

Phone: (713) 403-9150

Benefits of Partnering with Aldridge

We maintain a team of 100+ technical experts, including Fractional CIOs.

We support over 250 businesses with a 96.5% customer satisfaction rate.

Partner with the FBI and DHS for cybersecurity training.

Service guarantees that ensure you get quick and reliable support. 

We Guarantee Your IT Support Experience

We don’t just promise reliable and consistent IT support, it’s in our contract. We’ve established performance guarantees for our support team’s response, reaction, and resolution times. 

Response Time

How quickly we receive your support request, triage it, and come back to you with next steps.

Triaging IT Support - Service Level Agreement

We work your IT requests according to a Service Level Agreement, or SLA. Our SLA outlines our support performance guarantees for IT issues based on their impact to your business. For example, an issue that prevents one or more people from working is considered critical. We prioritize critical issues and guarantee faster reaction and resolution times over non-urgent requests.

On All Support Requests

Minutes

Reaction Time

How quickly a support technician starts working on your IT request.

On Critical Issues

Minutes

Resolution Time

How quickly we completely resolve your issue – not just when the ticket gets closed.

On Critical Issues

Minutes

Areas We Serve in the Houston Metro

We extend our services to the Houston metro area, covering

a wide radius of up to 50 miles from the heart of Houston.

Greater Katy

Sugar Land

Galveston

La Porte

Atascocita

Alvin

Freeport

Seabrook

League City

The Woodlands

Friendswood

Missouri City

Channelview

Bellaire

Santa Fe

Stafford

Pasadena

Conroe

Lake Jackson

Rosenberg

Mission Bend

Clute

Richmond

Webster

Pearland

Baytown

Deer Park

Texas City

Spring

Dickinson

Humble

Jacinto City

Outside of the 50 mile radius, we offer remote IT services and

cybersecurity support no matter where you are. Don’t hesitate

to get in touch with us to learn how we can support you!

Don’t just take our word for it…

“Aldridge is a valuable business partner. We rely on them for all of our technological support, cyber security as well as adopting what is considered best practices in the world of IT”  – Dan, Manufacturing

“Fast, reliable and friendly. We’ve been with Aldridge for years and the best part is being able to develop a relationship with the techs you work with over and over.”  – Jamie, Healthcare

“Aldridge has been our IT Department for several years! They are always quick to respond and get our issues fixed so we are back up and running again!”  – Robyn, Real Estate

“We have been with Aldridge for many years. They have been wonderful to work with. They are responsible and promptly deal with any issues we may have.”  – Curt, Professional Services

Industries Served in Houston

Healthcare

Manufacturing

Construction & Contracting

Accounting

Real Estate

Finance & Insurance

Engineering & Architecture

Logistics & Distribution

Legal & Law Firms

Non-Profit & Government

Science & Research

Professional Services

Houston Managed IT Services

Our team can take care of all your IT outsourcing needs:

Work with a technology solutions partner that offers value-add strategic IT services. 24/7 access to support from a Houston-based team that knows you and your business.

Attain a clear understanding of your current IT landscape. Our IT Audits and Assessments provide a complete overview of your environment, your risks, and any opportunities to save money or improve efficiencies.

Partner with executive-level IT consultants who utilize decades of business and IT experience to provide technology solutions that help your business execute its strategic initiatives.

Person using multi-factor authentication on cellphone

Protect what you’ve built. Our IT Outsourcing includes an industry-leading cybersecurity strategy and toolset. We provide advanced security services for organizations that have regulatory or other stricter security requirements.

Transform the way your team works by using the industry-leading productivity suite for business. As a Microsoft Gold Partner, we have extensive experience performing successful turnkey Microsoft 365 implementations.

How To Get Started with Houston IT Outsourcing

Tell us what is going on

Submit the contact form below to tell us about your IT and what you need help with. 

Get a Plan

We’ll learn about your business and create a plan to get IT to where it needs to be.

Partner With Us

If our plan for your IT makes sense to you, we’ll run with it.

Stop Thinking About IT

IT is handled – now you can get back to what actually matters to you.

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