A parts manufacturer struggled with outdated, inefficient IT that hindered growth. To modernize, they turned to Aldridge for Managed IT services. Aldridge’s digital transformation enhanced reliability, security, and efficiency, reducing downtime and positioning them for long-term success.
Client Profile
Industry: Manufacturing
Number of Employees: 120+
Location(s): Dallas, Texas & Denver, Colorado
Years With Aldridge: 11 years
The Client’s Challenge
Outdated technology and security risks were beginning to impact the manufacturing company’s productivity and business stability. With fragile local servers and a vulnerable VMWare infrastructure, a single system failure could halt operations, leading to significant downtime costs. In manufacturing, every minute of disruption translates to major financial losses. Adding to the risk, they had no visibility into their security—no one was monitoring for suspicious activity or threats, leaving them unaware of potential vulnerabilities until it was too late.
Leadership recognized that change was no longer optional and made the strategic decision to move away from physical IT infrastructure and embrace cloud-based solutions. This shift wasn’t just about convenience, it was critical for protecting their data and ensuring business continuity in the face of cyber threats. They turned to Aldridge to guide them through the transformation, helping them build a resilient, scalable, and secure IT foundation that would not only protect their business but also drive efficiency, innovation, and long-term growth.
Aldridge’s Solutions
To modernize the company’s IT and strengthen its security, Aldridge implemented a phased approach focused on reliability, scalability, and protection against cyber threats.
- Replaced outdated infrastructure and workstations – Provided all employees with new, standardized PCs preloaded with the applications and tools they needed, eliminating reliance on VMWare. This removed a critical bottleneck where a VMWare failure could prevent access to essential applications, ensuring employees could work without disruption.
- Migrated ERP system (Epicor) to the cloud – Enabled remote access, improved scalability, and enhanced security for critical business operations.
- Implemented Salesforce for CRM – Streamlined customer relationship management and improved accessibility for sales and customer service teams.
- Transitioned phone system to a cloud-based solution – Improved communication reliability and flexibility for remote and on-site employees.
- Strengthened cybersecurity measures – Deployed continuous vulnerability scans, SIEM monitoring, multi-factor authentication (MFA), and Managed Detection & Response (MDR) to protect critical systems and proactively identify and mitigate cyber threats.
- 24/7 security operations center (SOC) monitoring – Provided around-the-clock IT monitoring, real-time threat investigation, and rapid incident response, ensuring their business stays protected from cyber threats.
- Automated security awareness training – Ensured employees stay informed on evolving threats, reinforcing a strong security culture without relying on manual oversight.
By modernizing their IT infrastructure, Aldridge not only improved the company’s operational efficiency but also provided a secure, scalable foundation to support future growth.
Where They Are Today
For over 11 years, this manufacturer has trusted Aldridge to keep their business secure, efficient, and prepared for whatever comes next. With Aldridge constantly monitoring, protecting, and guiding their IT strategy, they can focus on running their business without worrying about disruptions or security risks. They also value having a partner who stays ahead of industry trends and emerging threats, ensuring their technology evolves with their needs. With Aldridge by their side, they have confidence that their business is always ready for the future.
Learn how Aldridge’s Secure IT Outsourcing or Co-Managed IT services can help you stay ahead of emerging risks and keep your business secure and thriving.
