IT Outsourcing for San Antonio Businesses
Your time shouldn’t be spent worrying about your IT. That’s why we’re here.
Run Your Business – Not Your IT.
IT outsourcing or managed services – no matter what you call it, that’s what we do.
You know that IT is important to your company’s success, but as a small or medium-sized business in San Antonio, you don’t have the time, money, or resources to make sure it’s always working as needed. A managed services provider takes the IT burden off your shoulders so you can focus on running your business.
What is IT Outsourcing?
IT outsourcing is the practice of contracting out the management and maintenance of your company’s technology systems and services to a professional.
IT outsourcing companies, like Aldridge, serve as the IT department for San Antonio businesses that don’t have one or choose not to deal with the headache of managing it in-house.
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Contact us to change the way technology works for you.
What are the Benefits of IT Outsourcing?
Reduce Risk
Managed services providers are technology experts that know how to properly plan and execute your business’s IT projects. Working with an MSP can ensure your environment complies with industry standards and regulations.
Predictable Budgets
With internal IT you’re paying for staff salaries and benefits, unexpected equipment upgrades and replacements, and outside contracting for projects which can create budget overruns. IT outsourcing utilizes a flat monthly fee which will give your budgeting activities some predictability. Additionally, strategic planning from your MSP will give you insight into your company’s IT infrastructure and can help you avoid surprises by allowing deliberate technology investment instead of hurried break-fix purchases.
24/7 Expert Support
With IT outsourcing, you can expect 24/7 help desk support, device and application management, and network setup and security. We also offer C-level consulting to help determine custom best-fit solutions for your business.
What Questions Should I Be Asking?
What is the difference between IT outsourcing and managed services?
In the technology industry, we often use the terms IT outsourcing and managed services interchangeably. However, managed services are more accurately defined as a practice of IT outsourcing.
Managed IT services providers, or MSPs, proactively handle the management responsibilities and functions of a business’s technology. MSPs also provide strategic recommendations for improving operations and cutting expenses.
How much does IT outsourcing cost?
Outsourced IT services are not a commodity and their prices vary from market to market. The value of an IT service provider is dependent upon the level and breadth of services it offers.
Not all providers use the same billing model, however, the most common is the flat-rate, all-inclusive method of billing. IT companies that use this system generally charge between $120 and $175 per user, per month. MSPs with more integrated lines of business and customer-facing applications tend to be priced at a higher rate, however, a higher cost MSP is more likely to supply your business with the support and resources it needs to operate efficiently.
How do I spot a bad managed services provider?
Managed IT services providers should provide solutions that best fit your needs with your business’s best interests in mind, but not all MSPs meet this standard. Below we’ve listed some red flags to help you spot a bad managed services provider.
- No assessment of your current IT
- No vCIO, C-level expertise or consulting
When should I outsource IT versus keeping it in-house?
We recommend outsourcing IT anytime you want to minimize risk and interruption while increasing operational efficiency and productivity.
While there are many great IT professionals managing internal IT infrastructures, they can’t provide the same level of expertise and varied skill set you get from working with an IT provider like Aldridge. Someone may be highly skilled at developing a successful IT strategy, but that same person is probably not the right person to implement that across your entire organization. We’re able to provide direction and skills in every area of your IT.
What markets does Aldridge serve?
We are a leading IT outsourcing and managed services provider for small to medium-sized businesses. Our main headquarters is in Houston but we have additional offices in Dallas, Fort Worth, Austin, San Antonio, and Seattle.
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