Are IT issues driving you crazy?

We manage your IT, so you can manage your business.

Aldridge CEO to explain how to make money in the cloud at the 2016 Cloud Services Community Roadshow

Aldridge CEO, Patrick Wiley, will be a panelist for the Cloud Services Community Roadshow at the Dallas Tower Club on Thursday, June 23. The panel, “Where is the profit?” will include two other cloud business owners and will feature a discussion of how these entrepreneurs make money in the cloud. The Cloud Services Community was started in September 2012 by Baptie and Co. The community grew out of a need…
Read More
acquire LinkedIn

Microsoft to acquire LinkedIn and bolster social media presence

On Monday, June 14, 2016, Microsoft announced its plans to acquire LinkedIn for $26.2 billion in cash. The deal is scheduled to close by the end of this calendar year and both companies expect the merger to enhance their growth and competitive position within the business sphere. LinkedIn’s CEO, Jeff Weiner, will retain his role, and report to Microsoft’s CEO, Satya Nadella. Microsoft says LinkedIn’s unique brand and culture will…
Read More
wearable technology

Wearable technology and business: How wearables will change the way we work

Smart phones and tablets have nearly all of the capabilities of the wearable device, causing wearable technology to encounter some resistance from mass-market consumers. However, wearable devices have proven to be especially helpful for enterprise use. Wearables can be devices or equipment one wears on a lanyard, attached to one's belt, as a wristband, as glasses, and so on. Wearables can do everything from measuring heart rate, to displaying a…
Read More
wearable technology

Wears the risk: The future of wearable technology and data security

  Wearable technology trends are spreading rapidly as the devices have begun to serve functions that extend beyond basic fitness and sleep monitoring. Consumers spent more than $2 billion dollars on wearable technology in 2015, and this number is only expected to rise in the coming years. According to eMarketer, 81.7% of U.S. adults will be using wearable devices by 2018. It’s predicted this technology will make its way into…
Read More
ransomware

Running from ransomware: What it is and how to avoid it

Anyone who’s used a computer within the last decade has likely heard of ransomware. However, not everyone knows what it is and how deadly it can be to the security and well-being of a business. In April 2016, CNN Money reported ransomware was soon to be a $1 billion business as its costs have reached an all-time high. From January to March 2016 alone, cybercriminals used ransomware to extort $209…
Read More
IT hardware

IT hardware: Why is it important to my IT outsourcing provider?

Many businesses perceive hardware as a burden. The cost, management, and repairs necessary to maintain the technology can be frustrating, which is why so many organizations rely upon a managed service provider (MSP) to handle this aspect of their IT environments. If your business outsources its hardware needs to a managed IT services provider, you’ve probably wondered why there’s such an emphasis on the type of hardware you use.
Read More

Aldridge employee to be a panelist at LabTech’s Automation Nation conference

Curtis Forsyth, Senior Technical Manager and Infrastructure Engineer at Aldridge, will be a panelist for LabTech’s annual Automation Nation conference in Orlando, Fla. Forsyth will help attendees learn to improve communication within their organizations and with their clients. The panel, “Connecting the Dots of Communication,” will be held on June 22nd from 4:45 p.m. to 6 p.m. and will be targeted to technicians, operations managers, business owners, and executives. “If…
Read More
IT help desk and ticket-priority systems

Why does my IT outsourcing provider work using a ticket-priority system?

The method used by a managed service provider (MSP) to handle service requests can determine its ability to efficiently resolve your business’s IT issues. An established ticket-priority system is necessary for a managed IT services provider to determine which requests require immediate resolution and to respond to those issues accordingly. An organized structure for managing tickets benefits both the MSP and its clients. A priority method bridges the gap between…
Read More
IT environment assessment process

IT environment assessment process: How an IT outsourcing provider understands your IT environment

An established IT environment assessment process is required for an IT outsourcing provider to deliver suitable and effective services to your company. The understanding this assessment can provide will aid in building the foundation for a long-term partnership between your firm and the IT provider of your choice. A managed IT services provider must have a clear picture of the technology your organization uses to function on a daily basis, as well as…
Read More
IT outsourcing provider's knowledge of business and applications

How important is an IT outsourcing provider’s knowledge of my business?

An IT outsourcing provider's knowledge should extend beyond the technology used in your company’s IT environment. A managed service provider (MSP) that acts as a true to partner to your business will have a firm grasp of your company’s core purpose and the operations necessary to achieve your projected goals. An MSP with a solid understanding of your firm’s processes will likely be capable of aligning your technology with your business…
Read More
packet-drivers-it-support-services